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DesertBird

Returns & Exchange Policy

We are committed to ensuring your complete satisfaction with your purchases

Return Process

Contact Us

Contact our customer service team within 30 days of purchase

Get Approval

Receive return authorization and instructions

Ship Item

Package and ship the item back to us

Refund/Exchange

Receive your refund or replacement item

Eligible for Return
  • Items in original packaging
  • Unused products with all accessories
  • Items with original receipt or order number
  • Products within 30-day return window
Not Eligible for Return
  • Used or installed parts
  • Items damaged by customer
  • Custom or special order items
  • Items without original packaging

Important Notice

All returns and replacements must be coordinated with our store. The website holds no responsibility. Please contact customer service before returning any item.